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undergraduate thesis
Travelers’ Perception of SMART Technologies in Hotel Industry
2021. urn:nbn:hr:229:707617
Leko, Erik Jakov
RIT Croatia

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Leko, E. J. (2021). Travelers’ Perception of SMART Technologies in Hotel Industry (Undergraduate thesis). Dubrovnik: RIT Croatia. Retrieved from https://urn.nsk.hr/urn:nbn:hr:229:707617

Leko, Erik Jakov. "Travelers’ Perception of SMART Technologies in Hotel Industry." Undergraduate thesis, RIT Croatia, 2021. https://urn.nsk.hr/urn:nbn:hr:229:707617

Leko, Erik Jakov. "Travelers’ Perception of SMART Technologies in Hotel Industry." Undergraduate thesis, RIT Croatia, 2021. https://urn.nsk.hr/urn:nbn:hr:229:707617

Leko, E. J. (2021). 'Travelers’ Perception of SMART Technologies in Hotel Industry', Undergraduate thesis, RIT Croatia, accessed 02 June 2023, https://urn.nsk.hr/urn:nbn:hr:229:707617

Leko EJ. Travelers’ Perception of SMART Technologies in Hotel Industry [Undergraduate thesis]. Dubrovnik: RIT Croatia; 2021 [cited 2023 June 02] Available at: https://urn.nsk.hr/urn:nbn:hr:229:707617

E. J. Leko, "Travelers’ Perception of SMART Technologies in Hotel Industry", Undergraduate thesis, RIT Croatia, Dubrovnik, 2021. Available at: https://urn.nsk.hr/urn:nbn:hr:229:707617

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Metadata
TitleTravelers’ Perception of SMART Technologies in Hotel Industry
AuthorErik Jakov Leko
MentorDomagoj Nikolić (mentor)
GranterRIT Croatia
Dubrovnik
Defense date and country2021-04-24, Croatia
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Economics
Abstract
Even though smart technologies are relatively new, they have a crucial role in businesses operations. This research was conducted with an intent to investigate which smart technologies are attractive to travelers and which are undesired to travelers. Hundred and twenty-five participants with previous experiences of smart technologies during their hotel stay were surveyed based on Kano’s model in order to measure attractiveness of smart technologies. Results suggest that travelers do not find smart technologies attractive in most circumstances as there are lots of privacy concerns.
Keywords
Languageenglish
URN:NBNurn:nbn:hr:229:707617
Study programmeTitle: Service Management
Study programme type: professional
Study level: undergraduate
Academic / professional title: stručni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) ekonomije (stručni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) ekonomije)
Type of resourceText
File originBorn digital
Access conditionsOpen access
Terms of useLicence In copyright icon
Created on2021-07-29 11:36:23