prikaz prve stranice dokumenta Hotel Managers’ Perception (in Croatia and Montenegro) Towards the Adoption of Robots
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undergraduate thesis
Hotel Managers’ Perception (in Croatia and Montenegro) Towards the Adoption of Robots
2023. urn:nbn:hr:229:363074
Pereziq, Samira
RIT Croatia

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Pereziq, S. (2023). Hotel Managers’ Perception (in Croatia and Montenegro) Towards the Adoption of Robots (Undergraduate thesis). Dubrovnik: RIT Croatia. Retrieved from https://urn.nsk.hr/urn:nbn:hr:229:363074

Pereziq, Samira. "Hotel Managers’ Perception (in Croatia and Montenegro) Towards the Adoption of Robots." Undergraduate thesis, RIT Croatia, 2023. https://urn.nsk.hr/urn:nbn:hr:229:363074

Pereziq, Samira. "Hotel Managers’ Perception (in Croatia and Montenegro) Towards the Adoption of Robots." Undergraduate thesis, RIT Croatia, 2023. https://urn.nsk.hr/urn:nbn:hr:229:363074

Pereziq, S. (2023). 'Hotel Managers’ Perception (in Croatia and Montenegro) Towards the Adoption of Robots', Undergraduate thesis, RIT Croatia, accessed 15 September 2024, https://urn.nsk.hr/urn:nbn:hr:229:363074

Pereziq S. Hotel Managers’ Perception (in Croatia and Montenegro) Towards the Adoption of Robots [Undergraduate thesis]. Dubrovnik: RIT Croatia; 2023 [cited 2024 September 15] Available at: https://urn.nsk.hr/urn:nbn:hr:229:363074

S. Pereziq, "Hotel Managers’ Perception (in Croatia and Montenegro) Towards the Adoption of Robots", Undergraduate thesis, RIT Croatia, Dubrovnik, 2023. Available at: https://urn.nsk.hr/urn:nbn:hr:229:363074

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Metadata
TitleHotel Managers’ Perception (in Croatia and Montenegro) Towards the Adoption of Robots
AuthorSamira Pereziq
MentorKevin Walker (mentor)
GranterRIT Croatia
Dubrovnik
Defense date and country2023-04-28, Croatia
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Economics
Abstract
As technology is constantly advancing, robots are becoming more common in hotels as a way to improve efficiency, enhance guests’ experience, and reduce costs. However, hotel managers in Croatia and Montenegro regardless of being aware of these advantages that robots may bring in the hotel industry, they seem not to be positive about robot implementation. This research has investigated the factors that influence hotel managers’ perception towards the use of robots in hotels in Croatia and Montenegro. An online survey was conducted from April 5th to April 18th, 2023, and was sent to hotel managers through Linked-in and email. The research results indicated that complexity of the robots was a negative factor towards the managers’ willingness to implement robots. Whereas the profitability and competitive advantage were neutral factors meaning that managers were aware of its benefits but not translated into implementation. The overall research results suggest that hotel managers’ in Croatia and Montenegro prefer a more traditional approach to hospitality.
Keywords
Languageenglish
URN:NBNurn:nbn:hr:229:363074
Study programmeTitle: Service Management
Study programme type: professional
Study level: undergraduate
Academic / professional title: stručni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) ekonomije (stručni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) ekonomije)
Type of resourceText
File originBorn digital
Access conditionsOpen access
Terms of useLicence In copyright icon
Created on2023-05-22 11:12:40