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So you bought your diploma?
Private education in Croatia in the context of
post-communism
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Mario Uroš Following the Homeland War and fall of the communist regime new private higher education
institutions sprouted along Croatia and Eastern Europe. While accepted by governments in their
inception and often incentivized in their establishment they are yet to be completely accepted by the
public. In order to better understand their struggle for legitimacy a survey was issued to the Croatian
public to learn what does it seek in a 'good university'. The Kano model was used to survey 67
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Social Media Presence in Dubrovnik & Peljesac Restaurants
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Matije Cibilić Apart from staying connected with people across the world, social media platforms are being
used as marketing tools too. With benefits such as staying connected with customers,
enhancing customer experience, and improving their trust and loyalty, many businesses,
including restaurants, are trying to gain a competitive advantage. Therefore, social media
usage of restaurants in the Dubrovnik and Peljesac area has been analyzed. To achieve that,
the survey was distributed among 32...
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Socio-Economic Impactof Taxi-Service Deregulation on Dubrovnik citizens: Good vs. Bad
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Ivan Tropan The purpose of this paper was to study the sociocultural impacts of the deregulation of taxi
services on Dubrovnik locals. The Taxi Deregulation Act was implemented on 1st of July
2018, in Croatia, and since then, was a subject to a lot of controversies. The main goal of the
study was to measure whether the deregulation of the taxi industry in Croatia impacted
Dubrovnik locals and to which extent. The instrument for this study consisted of two surveys.
First measured a social impact...
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Strategy predictions with Systemic Constellations Work – pilot study
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Antonio Jakobusic Integrating intuition and analytics is a current hot topic in organizational research. This
research project focused on using Systemic Constellations Work (SCW) as an exploratory
intuitive method combined with business analytics in order to assess the strategic business
options for an event management company. It was conducted by doing an SCW session
involving the business owner accompanied with subsequent interviews. The results are
promising, since the client was able to identify the...
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Sustainable Island Tourism: the Future of the Island of Mljet
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Edi Sekulo In this research paper about future of sustainable tourism on the island of Mljet, author looked
into the secondary data analysis of island of Mljet. The following data were analyzed:
Economic activities, socio-demographic situation, guest arrivals, and National Park Mljet. In
the introduction author also looked current situation on some nearby Croatian islands like:
Korčula, Brač, and Krk. Situation of some small island states located in the world’s oceans
was analyzed. Gathering...
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THE EFFECT OF MULTILINGUALISM ON
PERSONALITY
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Kristian Barčot In this diverse world more people are travelling due to rapid technological advancements
resulting in them experiencing different cultures as well as different languages. English was a
mainstream language up to the last decade. From this point on, languages began to present
unparalleled value for the hospitality industry as they would enhance managers’ and front line
employees’ understanding of foreign cultures. The terms monolingualism, bilingualism and
multilingualism have rose in...
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THE SECOND FOREIGN LANGUAGE INSTRUCTION
IN TOURISM EDUCATION
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Andrea Petrović Nowadays, the sentence: “How many languages you know, that is how much you are worth”can be
heard often . According to numerous articles, knowledge of more than just one second foreign language
has a huge role in business tourism. It makes people more well-rounded and more successful
in their careers. The main purpose of this research paper, was to discover if there is a high interest
among students to study a second foreign language for more than just two years. The questionnaire
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Targeting Sustainable Developments on Island Mljet
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Michelle Ramonita Rodriguez Stražičić This paper focuses on Island Mljet’s need for a workforce plan that targets the
sustainable development of the island’s infrastructure. The provided research is based on
data collected containing the island’s inventory and available documented projects
recorded for the year 2020. Two cases studies are also mentioned to support the strategies
developed for a potential workforce plan, “Bruny Island Tourism Strategy” and
“Determinants of Island Tourism Development: The Example...
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The Awareness of RIT Croatia Students on Intercultural Competence
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Andriana Marega According to the latest update of the United Nations World Tourism Organization in 2012,
more than 980 million people travelled internationally. Only the United States international
receipts surpassed 1 trillion dollars in 2012. One of the most important tools to understand
better this intercultural context is to understand intercultural competence. This competence,
already defined by researchers as an ability to communicate and behave in appropriate ways
to those who are culturally...
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The Creation of the Beerscape Evaluation Model
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Vid Tomišić Although craft beer movement started almost fifty years ago in the USA and UK, independent breweries that produce small quantities of beer of special flavor and quality in a proprietary production process, known as craft breweries, are still emerging businesses in Croatia and the neighboring countries.
This paper investigates the beerscape of such breweries based on Tripadvisor reviews and proposes a new model of their evaluation. The model consists of six measurable factors taken from the...
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The Effect of Family on Service Industry Employee: A Vicious Cycle
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Dominik Krmek Present study investigated the impact of family strain on work life and the impact of work strain
on family life of service employees. A questionnaire was distributed containing the items that
measured family and work related negative spillover, and demographic data items collected to
measure the potential effect. Participants, regardless of their gender reported low scores of
family-to-work spillover, and slightly higher scores for work-to-family spillover. Gender
differences were...
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