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So you bought your diploma?
 Private education in Croatia in the context of
 post-communism
So you bought your diploma? Private education in Croatia in the context of post-communism
Mario Uroš
Following the Homeland War and fall of the communist regime new private higher education institutions sprouted along Croatia and Eastern Europe. While accepted by governments in their inception and often incentivized in their establishment they are yet to be completely accepted by the public. In order to better understand their struggle for legitimacy a survey was issued to the Croatian public to learn what does it seek in a 'good university'. The Kano model was used to survey 67 ...
Social Media Presence in Dubrovnik & Peljesac Restaurants
Social Media Presence in Dubrovnik & Peljesac Restaurants
Matije Cibilić
Apart from staying connected with people across the world, social media platforms are being used as marketing tools too. With benefits such as staying connected with customers, enhancing customer experience, and improving their trust and loyalty, many businesses, including restaurants, are trying to gain a competitive advantage. Therefore, social media usage of restaurants in the Dubrovnik and Peljesac area has been analyzed. To achieve that, the survey was distributed among 32...
Socio-Economic Impactof Taxi-Service Deregulation on Dubrovnik citizens: Good vs. Bad
Socio-Economic Impactof Taxi-Service Deregulation on Dubrovnik citizens: Good vs. Bad
Ivan Tropan
The purpose of this paper was to study the sociocultural impacts of the deregulation of taxi services on Dubrovnik locals. The Taxi Deregulation Act was implemented on 1st of July 2018, in Croatia, and since then, was a subject to a lot of controversies. The main goal of the study was to measure whether the deregulation of the taxi industry in Croatia impacted Dubrovnik locals and to which extent. The instrument for this study consisted of two surveys. First measured a social impact...
Strategy predictions with Systemic Constellations Work – pilot study
Strategy predictions with Systemic Constellations Work – pilot study
Antonio Jakobusic
Integrating intuition and analytics is a current hot topic in organizational research. This research project focused on using Systemic Constellations Work (SCW) as an exploratory intuitive method combined with business analytics in order to assess the strategic business options for an event management company. It was conducted by doing an SCW session involving the business owner accompanied with subsequent interviews. The results are promising, since the client was able to identify the...
Sustainable Island Tourism: the Future of the Island of Mljet
Sustainable Island Tourism: the Future of the Island of Mljet
Edi Sekulo
In this research paper about future of sustainable tourism on the island of Mljet, author looked into the secondary data analysis of island of Mljet. The following data were analyzed: Economic activities, socio-demographic situation, guest arrivals, and National Park Mljet. In the introduction author also looked current situation on some nearby Croatian islands like: Korčula, Brač, and Krk. Situation of some small island states located in the world’s oceans was analyzed. Gathering...
THE EFFECT OF MULTILINGUALISM ON
 PERSONALITY
THE EFFECT OF MULTILINGUALISM ON PERSONALITY
Kristian Barčot
In this diverse world more people are travelling due to rapid technological advancements resulting in them experiencing different cultures as well as different languages. English was a mainstream language up to the last decade. From this point on, languages began to present unparalleled value for the hospitality industry as they would enhance managers’ and front line employees’ understanding of foreign cultures. The terms monolingualism, bilingualism and multilingualism have rose in...
THE SECOND FOREIGN LANGUAGE INSTRUCTION
 IN TOURISM EDUCATION
THE SECOND FOREIGN LANGUAGE INSTRUCTION IN TOURISM EDUCATION
Andrea Petrović
Nowadays, the sentence: “How many languages you know, that is how much you are worth”can be heard often . According to numerous articles, knowledge of more than just one second foreign language has a huge role in business tourism. It makes people more well-rounded and more successful in their careers. The main purpose of this research paper, was to discover if there is a high interest among students to study a second foreign language for more than just two years. The questionnaire ...
Targeting Sustainable Developments on Island Mljet
Targeting Sustainable Developments on Island Mljet
Michelle Ramonita Rodriguez Stražičić
This paper focuses on Island Mljet’s need for a workforce plan that targets the sustainable development of the island’s infrastructure. The provided research is based on data collected containing the island’s inventory and available documented projects recorded for the year 2020. Two cases studies are also mentioned to support the strategies developed for a potential workforce plan, “Bruny Island Tourism Strategy” and “Determinants of Island Tourism Development: The Example...
The Applicability of Sensoryscape Dynamics Model to Attract and Retain 
 Spectators on the Matchday: A Case Study of VK Jug Dubrovnik AO
The Applicability of Sensoryscape Dynamics Model to Attract and Retain Spectators on the Matchday: A Case Study of VK Jug Dubrovnik AO
Gordan Krivokapić
Since its beginnings, sport and sports activities have been largely explored, most assuredly because of wide spectrum of benefits they provided to humankind. The sport industry has clearly changed in time, due to social and technological development, but it has not lost its primary aim: to satisfy the needs of different levels of society. Nowadays, more than two thousand years after the first Olympic games were held, sport has been primarily seen and researched as a global social...
The Awareness of RIT Croatia Students on Intercultural Competence
The Awareness of RIT Croatia Students on Intercultural Competence
Andriana Marega
According to the latest update of the United Nations World Tourism Organization in 2012, more than 980 million people travelled internationally. Only the United States international receipts surpassed 1 trillion dollars in 2012. One of the most important tools to understand better this intercultural context is to understand intercultural competence. This competence, already defined by researchers as an ability to communicate and behave in appropriate ways to those who are culturally...
The Creation of the Beerscape Evaluation Model
The Creation of the Beerscape Evaluation Model
Vid Tomišić
Although craft beer movement started almost fifty years ago in the USA and UK, independent breweries that produce small quantities of beer of special flavor and quality in a proprietary production process, known as craft breweries, are still emerging businesses in Croatia and the neighboring countries. This paper investigates the beerscape of such breweries based on Tripadvisor reviews and proposes a new model of their evaluation. The model consists of six measurable factors taken from the...
The Effect of Family on Service Industry Employee: A Vicious Cycle
The Effect of Family on Service Industry Employee: A Vicious Cycle
Dominik Krmek
Present study investigated the impact of family strain on work life and the impact of work strain on family life of service employees. A questionnaire was distributed containing the items that measured family and work related negative spillover, and demographic data items collected to measure the potential effect. Participants, regardless of their gender reported low scores of family-to-work spillover, and slightly higher scores for work-to-family spillover. Gender differences were...

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