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Understanding People with Dyslexia
 Support Strategies for Students and Employees
Understanding People with Dyslexia Support Strategies for Students and Employees
Ema Hećimović
The purpose of this study is to find out the experiences and obstacles that people with dyslexia face during their education and how it continues in work life. This paper investigates both the emotional state as well as the task side of people with dyslexia and their ability to deal with this disability. A focus group was conducted among four college students from different degree programs where they shared their experiences about dyslexia and how do they cope with this disability today...
Understanding Work Conflicts Among Family and Non-Family Employees – Applications in Family Hotels
Understanding Work Conflicts Among Family and Non-Family Employees – Applications in Family Hotels
Paula Horvat
Family owned hotels in Croatia represent specific niche that attracts many customers even though there is no official record of them. In family owned hotels, there are family and non-family employees that have different view on business. At a work place, conflicts arise and it is important to see what is the main cause and how they can be resolved. Online questionnaire was distributed to members of National Association of Small and Family Hotels in Croatia and it shows that most of the...
Understanding restaurateurs’ wine list design strategies in Croatian restaurants
Understanding restaurateurs’ wine list design strategies in Croatian restaurants
Petra Knežević
The aim of this research was to get an understanding of restaurateurs’ strategies when choosing wines to be offered on wine lists in Croatia, namely in Dalmatian restaurants of Dubrovnik and Split. Since similar studies have been done in France, Australia, the US, and China, the main idea was to compare those findings with the situation in Croatia. The results of the quantitative best-worst research study that included 110 restaurants in Dubrovnik and Split, showed that restaurant owners...
VIRTUAL REALITY IN HOTEL BOOKING SYSTEM
VIRTUAL REALITY IN HOTEL BOOKING SYSTEM
Benjamin Čustović
The purpose of this paper is find and present relevant data that would encourage owners of accommodation units of the necessity to implement virtual reality systems into their businesses and ensure that, by doing so, these business can be adapted according to current and future trends in this field and can successfully survive on the market. The findings of this paper mostly attempted to focus on the personal impact of virtual reality as well as the existing knowledge of this phenomena. A...
Visible Body Modifications & Employability in Hospitality Industry: Manager vs. 
 Customer Perspective
Visible Body Modifications & Employability in Hospitality Industry: Manager vs. Customer Perspective
Tamara Radulović
The present study investigates employability of individuals with visible body modifications, specifically tattoos and piercings, in hospitality industry. The study was twofold. First part of the study was a questionnaire administered to tourists in a paper-pencil format, investigating their attitudes toward tattooed service providers, as well as the level of comfort they feel while served by a person with visible body modifications. The second part of the study was a questionnaire...
What Motivates Guests to Leave Reviews in Restaurants?
 E-WOM in Evaluating Fine-Dining and Cheap-Eats Restaurants in Dubrovnik
What Motivates Guests to Leave Reviews in Restaurants? E-WOM in Evaluating Fine-Dining and Cheap-Eats Restaurants in Dubrovnik
Anita Pergjoni
The purpose of this paper is to investigate what are primary reasons to motivate guests to leave on-line comments. The first part of the research tries to define how much impact traditional word of mouth and electronic word of mouth have on guests in hospitality industry according to the previous research and literature. The paper then focuses on explaining positive and negative sides of leaving comments and it seeks to answer the question: What motivates guests to leave a comment about...
Who can benefit? Considering Albania as a
 good fit for Pro Poor Tourism
Who can benefit? Considering Albania as a good fit for Pro Poor Tourism
Marlind Galiqi
The use of tourism as a way to reduce poverty has gained attention in many third world and developing countries. By focusing on poverty as the main issue, alternatives on how tourism can benefit to it are investigated. The concept of poverty is further explained and the practices which are closer to PPT. Recognizing that the effects of Pro Poor Tourism with the data needed is hard to monitor especially in developing countries leading by example is perceived to be more beneficial. This...
Working from Home and its Impact on
 Leadership - The Employees Perspective
Working from Home and its Impact on Leadership - The Employees Perspective
Mona Pandić
Working from home is a way in which employees do their job and tasks outside the usual office setting. They are linked to the organization and its other colleges through the use of the operation of information and communication technologies. As employees work from their homes leaders must be able to communicate with them to continue to influence them to achieve a common goal. Previous research has shown that working from home can be beneficial as it boosts productivity but can easily...
YouTube as a promotional tool: Vlogger versus tourist board generated videos
YouTube as a promotional tool: Vlogger versus tourist board generated videos
Monika Rudoviq
YouTube is a trendy video sharing site that provides the opportunity to tourist destinations to communicate their brands and identities through promotional videos. The purpose of this study was to assess the difference in effectiveness and quality of promotional videos published by vloggers and those published by the tourist board in attracting potential customers and promoting a tourist destination. Specifically, content analysis of four videos was conducted, including the categories...
“Employee Engagement at Work: Hire for Talent, Train for Knowledge”
“Employee Engagement at Work: Hire for Talent, Train for Knowledge”
Niko Katušić
This research paper studied different approaches towards employee motivation, willingness to exceed expectations and enthusiasm based on geographic location, culture and age components. With a purpose of finding the gap between newly educated workforce and industry professionals. Questionnaire was distributed to 60 students half from Zagreb and half from Dubrovnik area, and among 6 industry professionals operating on both locations. Groups considered relationships among colleagues and...
“I don’t hate anyone... except for Asians”
 Residents’ stereotypes of foreign nationalities in the city of Dubrovnik
“I don’t hate anyone... except for Asians” Residents’ stereotypes of foreign nationalities in the city of Dubrovnik
Toni Frac
Stereotypes are defined as oversimplified beliefs about things and people, widely held by a large number of people. They can be fair and reflect the real world but some of them are cruel and come from racist or discriminatory history. This research studies what effect does tourism have on stereotypes and how does it affect local’s perception of tourists. A survey was administered to 122 people, asking them for opinions on tourists that visit Dubrovnik the most, and it was compared to...
“I spk digit lng – do U?” – Influence of Social
 Media on Student Writing Habits
“I spk digit lng – do U?” – Influence of Social Media on Student Writing Habits
Nika Gunjina
Social media is flooding our lives today and it is unavoidable. It is influencing our writing and even learning abilities. However, due to the research so far it showed that students and other adolescents are learning other languages through those social media tools, and they are even trying to improve their grammar and vocabulary when writing online posts or simple messages. Did social media apps ruin us or is it improving our literature skills? As a method for collecting necessary...

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