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CROATIAN MILLENNIALS VS. AMERICAN MILLENNIALS:
 DINING PREFERENCES AND RESTAURANT BRAND LOYALTY
 IN DUBROVNIK
CROATIAN MILLENNIALS VS. AMERICAN MILLENNIALS: DINING PREFERENCES AND RESTAURANT BRAND LOYALTY IN DUBROVNIK
Antonela Šabić
The purpose of this paper was to define different strategies in marketing in order to better understand the factors that influence customers to make decisions about the choice of a certain restaurant. The paper focused on the comparison between American vs. Croatian-based Millennials. A 5-point Likert scale questionnaire was distributed in an attempt to define various factors that influenced their decisions when choosing a restaurant. The research results revealed that even though...
Can You Understand Language That Is not Spoken – Comparison between Hospitality
 Students and Employees
Can You Understand Language That Is not Spoken – Comparison between Hospitality Students and Employees
Tin Vukelić
Verbal communication is a key for mutual understanding and interaction between individuals and groups. But it all started with signs and gestures of our ancestors in a form of nonverbal communication. Today we value more verbal part of our behavior and a lot of people underestimate the importance of nonverbal behavior in everyday life. This paper was focused on nonverbal behavior more specifically on the importance of perception of nonverbal behavior in college students and hotel...
Cannabis Tourism in Croatia
Cannabis Tourism in Croatia
Nikolas Nenada
Rad ne sadrži sažetak.
Cannabis Tourism in Croatia - PP Presentation
Cannabis Tourism in Croatia - PP Presentation
Nikolas Nenada
Rad ne sadrži sažetak.
Can’t wait for the winter: Self-reported effects of seasonal
 employment on hospitality workers’ wellbeing and job satisfaction
Can’t wait for the winter: Self-reported effects of seasonal employment on hospitality workers’ wellbeing and job satisfaction
Ante Vukasović
Atypical forms of employment, particularly seasonal work, are becoming more common in the hospitality industry because of seasonal nature of the destination and therefore, it is important to research the effect of this type of employment on workers well being. This paper investigates and compares the self-reported effects of various seasonal work arrangements on employees’ physical and mental well being and job satisfaction. Questionnaire was delivered to 100 Dubrovnik hospitality...
Celebrating 10 years of Dubrovnik Card- lessons learned
Celebrating 10 years of Dubrovnik Card- lessons learned
Petra Vuletić
The primary goal of this research project was to investigate the methods for improvement of Dubrovnik Card, and the benefits the improvement would bring to Dubrovnik as a destination. The author tried to obtain the information in the secondary research, referring to the European destination cards, which has been correlated with the secondary analysis of data provided to the author by Dubrovnik Card, and the survey conducted among the employees selling the product. The research investigated...
Challenges and Perspectives of Sport Tourism in Dubrovnik
Challenges and Perspectives of Sport Tourism in Dubrovnik
Rafaela Barbir
Sport tourism has become one of the most challenging, profitable and the biggest industries in the world. COVID-19 has impacted negatively many sectors and many businesses. This research paper investigated the impact of COVID on the organization of sport events in the period of 2019-2021, as well as the perspectives and challenges of the sport tourism with the focus on the City of Dubrovnik. The data collected show that Dubrovnik is still not developed enough despite the potential, cultural...
Common Stereotypes of Tourists in Dubrovnik
Common Stereotypes of Tourists in Dubrovnik
Cvijeto Božović
Abstract The purpose of this research was to find out what are the stereotypes of the most common tourists in Dubrovnik; British, Americans, Germans, Spaniards and French people. Questionnaire was distributed among the people working in hotels in Dubrovnik. All the hotels were categorized between 3 and 5 stars. Questionnaires were given to the employees who distributed them among them and they were later collected. The results showed that British people are considered to be...
Community Involvement
 The Impact of the Citizen Engagement on the Social Sustainability Scores
Community Involvement The Impact of the Citizen Engagement on the Social Sustainability Scores
Jelena Ćenan
Present study investigated impact of involvement in community project on social sustainability. Two communities chosen for this study shared only one characteristic - in both communities culture related projects were created. Questionnaire was administered to residents who were involved in these projects and to those residents who were not included. Residents were required to report their satisfaction with community, as well as trust, concern and optimism for politics, environment,...
Could Blockchain Technology Strengthen the Growth of Medical Tourism?
Could Blockchain Technology Strengthen the Growth of Medical Tourism?
MAXIMILIAN PERIĆ
Medical tourism has thrived over the past couple of decades witnessing a promising amount of growth. This modern phenomenon is a combination of medical services accompanied by tourism and hospitality. Despite its success, various setbacks have been identified indicating room for further development. New and improved technologies have also increasingly emerged, leaving their mark across different sectors. Blockchain has gained vast recognition in recent years after causing disruption in...
Cruise Tourism in Dubrovnik: Economic
 Benefits and Social Impacts
Cruise Tourism in Dubrovnik: Economic Benefits and Social Impacts
Mislav Nadramija
A large concentration of cruisers in the destination opens the question of sustainability of cruise tourism in Dubrovnik and whether there are more positive or negative effects on Dubrovnik as a destination. This paper determines the level and form of economic and social impact on sustainable development of Dubrovnik as a cruise destination. Various debates increased during recent years about the exact income generated from this type of tourism, and what areas it is affecting the most....
Customer Engagement in Travel Industry:
 OTA’s vs. DIY Travels
Customer Engagement in Travel Industry: OTA’s vs. DIY Travels
Maris Miljas
The purpose of this study was to establish determinants that influence customer choices between do-it-yourself travel arrangements and travel agents. For technologically empowered customers, experience and co-creation play a significant role. The primary research has shown that safety, value/experience, savings, customization time & effort, control, trust, ease of use of internet tools, online payment mechanisms, information overload and accurate information are the main determinants of...

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