Pages

Is Technology Stealing Our Jobs?
 The Impact of the Fourth Industrial Revolution on the Hotel
 Industry Workforce
Is Technology Stealing Our Jobs? The Impact of the Fourth Industrial Revolution on the Hotel Industry Workforce
Andrea Kecić
The recent technological advancements have had everyone in awe of the fast development and benefits they bring along. However, they have also started a heated conversation among scholars, companies and employees who are concerned about what changes this Fourth Industrial Revolution is going to bring, and how it will affect the workplace. Through examining the history of automation, existing HR challenges in the modern era, current technological implementation and the skill demand in...
Key Characteristics of Successful Influencers and Use of Influencers as A Promotional Tool for Brands
Key Characteristics of Successful Influencers and Use of Influencers as A Promotional Tool for Brands
Anamaria Andričić
This paper investigated what were the categories of influencers that existed as well as what were the connections of certain characteristics with the number of followers and different types of content posted. Finally, the paper recommended types of influencers that were appealing for brands to work with. This paper found out that number of followers was not crucial when it comes to reliability and influence levels of influencers. On the other hand, things that were measured like integrity...
Key Factors Influencing Employee Retention and Motivation in the Hospitality Industry
Key Factors Influencing Employee Retention and Motivation in the Hospitality Industry
Đivo Masar
The goal of this research was to test if monetary incentives are the best way to motivate people in Dubrovnik, whether they would perform better and be more satisfied with their work if money was given as a reward. In order to test this the experimenter used a modified experiment preformed by Dan Pink in order to design the experiment suitable in this scenario. Results of the experiment have shown that despite money seeming to be a good motivator certain unseen factors proved to be more...
LABOR	MARKET	AND	HR	CHALLENGES	IN	
 NAUTICAL	TOURISM
LABOR MARKET AND HR CHALLENGES IN NAUTICAL TOURISM
Marija Knego
Croatia is well known for its numerous natural beauties and tourists coming to have summer vacations at the Adriatic coast. Croatia, together with Greece is a leader in the charter domain, therefore it is important for both countries to stay competitive in the market. Due to high seasonality in Croatia, it is difficult for most service providers to find quality employees, therefore this research investigates the HR challenges in charter companies of nautical tourism. An online...
Lesson Learned: The Success Story of Zagreb Christmas Market! How Can We Make It
 Sustainable?
Lesson Learned: The Success Story of Zagreb Christmas Market! How Can We Make It Sustainable?
Marko Sporiš
This paper summarizes the challenges of making special event tourism sustainable. The importance of special events tourism has already been proven by numerous authors, yet without clear instruction on how to convert them into sustainable. The research has proven that specific factors such as price or location could affect the creation of loyal customers. Therefore, an inquiry about Zagreb market segments has been analyzed through the online observation technique. Further, this paper...
Light Design practices in Dubrovnik Restaurants
Light Design practices in Dubrovnik Restaurants
Dino Novak
The goal of this research was to determine what are some of the practices when it comes to light design in Dubrovnik Based restaurants. Observation method was used as part of this project in order to create a matrix of different value which was later used as a primary tool for developing results. Restaurants were categorized into three different categories, fine dining restaurants, casual dining restaurants, and modern fast food restaurants in order to be able to compare observed data...
Local people’s reaction to Formula 1
 Influence of local population on the development of Formula 1 in Dubrovnik
Local people’s reaction to Formula 1 Influence of local population on the development of Formula 1 in Dubrovnik
Nikola Ljubić
This Project is based on researching local opinion on Formula 1. The research is focused on obtaining data from the local people in order to observe the reaction of the people and how to introduce F1 as possible event for Dubrovnik.
Makarska Riviera as a Destination; Comparison of opinions between tourists and locals
Makarska Riviera as a Destination; Comparison of opinions between tourists and locals
Ivan Braić Ivanac
Due to the increase of global traveling trends, for a world‟s destinations it became a necessity to differentiate on the market. In the last years tourism industry in Croatia has been expanding. Due to that there is a lack of research done on this topic in Croatia; the purpose of this paper is to assess the following key issues: Quality of Makarska Riviera as a destination and Motivational factors of guests in Makarska Riviera for choosing it as a destination. Paper based...
My Manager is Emotionally Intelligent, so what? – Influence of EI on Job Satisfaction
My Manager is Emotionally Intelligent, so what? – Influence of EI on Job Satisfaction
Arijana Čemeljić
The concept of emotional intelligence has gained importance over the past years. Within the hospitality industry, this concept is often related to effective leadership, in a way that emotionally intelligent managers create more positive work environments, thus affecting employee job satisfaction. The purpose of this research was to examine the correlation of perceived emotional intelligence and millennial job satisfaction. Through a questionnaire based method and 56 participants, the...
My leader? You mean my Boss?!
My leader? You mean my Boss?!
Rea Paparizo
Leadership, despite being a broad concept, is exhibited in different forms by different people who are in charge. Displaying diverse levels of leadership is a form of professionalism and education. The difference in the level of employee satisfaction can be linked to the impact of these opposed styles. This papers’ focus is on the influence of different leadership style in hotel industry in Albania. Lacking professional education and training, this concept is extensively confused with...
OVERTOURISM:
 PERCEPTIONS AND STRATEGIES OF BUSINESSES IN THE OLD TOWN OF
 DUBROVNIK
OVERTOURISM: PERCEPTIONS AND STRATEGIES OF BUSINESSES IN THE OLD TOWN OF DUBROVNIK
Petra Todorivić
Overtourism is the term from 60s popularly used today to express negative effects of overcrowding of touristic destinations. Croatia is a country very dependent on tourism, and Dubrovnik is the most popular touristic city suffering from overtourism, threatened to become profit-thirsty resort. Since there has been a lot of media attention to this problem, this paper focuses on strategies and perceptions of the businesses in the Old Town of Dubrovnik on the current situation and the...
Overcoming barriers to Asian market development in Dubrovnik
 Is the hospitality industry of Croatian coast ready for Asian tourism boom?
Overcoming barriers to Asian market development in Dubrovnik Is the hospitality industry of Croatian coast ready for Asian tourism boom?
Katarina Kolić
According to Dubrovnik Tourist Board, a large increase in visits of Asian tourists has been noticed in the recent couple of years. As up until now, the Croatian coast hospitality industry was mostly used to seeing large numbers of tourists from neighbouring countries as well as Croatian nationals, this type of tourist demographics is a big difference and comes as a shock to the industry. The aim of this paper is to examine whether the hospitality sector of Dubrovnik is prepared for...

Pages