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Electrifying Retail Future: Employee Perception on Implementing
Electronic Shelf Labels
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Nina Piplica Automation is continuously changing the future of retail and reshaping business operations.
The present study investigates employee perspectives on Electronic Shelf Labels [ESL] in a
setting in which this technology has not yet been implemented. The survey was administered
in electronic and paper format, obtaining data on participants' job positions, and the perceived
usefulness of using systems. Participants were employees who are currently employed or have
been employed in any...
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Emotional Intelligence and leadership behavior in Croatia, Bosnia & Herzegovina
and Montenegro Hospitality supervisors
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Elma Tanjo The purpose of this study is to explore emotional intelligence in relation to the hospitality sector
in the West Balkans and how often it is used in a working environment. The key factors mentioned
are of high importance for leading a successful team especially in the hospitality sector.
The study consists of several key factors: employee-supervisor relationship satisfaction,
supervisors' investment in bettering the team, supervisors' behavior under stress, understanding,
respect...
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Employees’ Perceptions of Food Waste in Hospitality
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Mislav Lamer Waste creates problems, including food waste, which this research focused on: eighty-eight million tons
of food waste is produced yearly in the European Union. Concerned by the revelation of the quantity of
food, research was conducted in the hotels and restaurants to investigate practices, attitudes, and
beliefs of employees regarding food waste. Most employees reported trying not to create excessive food
waste in their workplaces, and attitudes that suggest a reasonable amount of...
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Enhancing Guest Experiences in Dubrovnik’s 5* Hotels:
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Emma Marunić This study focuses on investigating the role of sensory stimulation and how it enhances the
customers' experience in luxury hotels in Dubrovnik, Croatia. This paper aimed to answer three
research questions; is there a link between sensory stimulation and customer satisfaction, which
senses provide a memorable experience, and which out of the five senses are alpha to creating high
customer satisfaction. Primary research was done through content analysis; examining online
comments through...
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European and North American International Branch Campuses: Hospitality
Management Students' Perspective
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Angel Hristov Every country has a dispute over the quality of education given in hospitality management
schools. With the economy growing at a quick pace, the quality of hospitality management
education available in Europe has become a subject of much interest. The rising expansion of
this industry, with an increasing amount numbers of "branch campuses" springing up across
Europe, has prompted policy makers to consider the relevance of providing high-quality
hospitality management education. The...
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Evolution and Development of Tourism and Hospitality on the Island of Mljet
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Toni Belin The purpose of this study was to explore the evolution and development of tourism and
hospitality on the island of Mljet. As the tourism develops everyday and introduces new
trends, it is necessary to understand how is tourism developing on an island with all of its
pros and cons in comparison with the mainland, its past, present and future perspective of
tourism development. For the purpose of this study secondary research was done and
tourism and hospitality were explained on 3...
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Examining Private Accommodation in Dubrovnik
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Ema Tvrtković This paper examines the recent phenomenon of sharing economy, specifically the private accommodation renting sector and its effects on local communities. Through examples of several European cities, issues and implemented solutions of private renting are analysed.
The focus of this research is on Dubrovnik, where issues/problems and possible solutions inspired by the examples of London, Barcelona and Amsterdam are presented to the local community in the form of a questionnaire. The results...
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Experience Economy and Shift in Provision of Taxi Service in Dubrovnik
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Karlo Lonac This research study was focused on how far or close Dubrovnik Taxies are from becoming Taxi
Ambassadors and therefore enter experience economy with their service provision. Participants of
the questionnaire were RIT Croatia Alumni who at least once used Taxi service in Dubrovnik.
Research study showed that there is ongoing change happening with Dubrovnik Taxi service
provisioning. In addition, this paper tried to explain on how can Dubrovnik Taxi can attain level of
experience economy...
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Exploring Factors in Toxic Work Relationships: Navigating Challenges in Hospitality
Internships
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Gea Korać This study explores the impact of workplace environment on intern satisfaction in Dubrovnik's
hospitality sector. Financial pressures often compel young professionals and students to accept
positions, leading to potential dissatisfaction and anxiety. Through survey data analysis and
hypothesis testing, the study reveals that toxic work environments significantly increase stress
levels, mental health issues, and decrease job satisfaction among interns. Crucially, factors such as
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Exploring Student Career Choices: Investigating Why Students Choose Paths
Beyond the Hospitality Industry
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Iva Vuković The hospitality industry encountered persistent challenges in attracting and retaining
talent, as many graduates opted for careers outside the field due to its perceived lack of
attractiveness. This research study investigated the underlying factors influencing
students' career choices beyond hospitality. A proposed model examined the impact of
industry attractors and detractors, work-family conflict, work-life balance, and work
schedule preferences on students' decisions. Utilizing a...
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Exploring the Relationship of Co-worker Support, Organizational Commitment
and Work Engagement in Montenegrin Hospitality
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Sara Karamanaga This study aimed to explore the relationships among co-worker support, organizational
commitment, and work engagement in Montenegro's hospitality industry. Recognizing the
significance of these variables for employee well-being and organizational success, the research
sought to fill a gap in understanding within this specific context. Data were gathered through a
structured questionnaire distributed to hospitality workers in Montenegro, with a focus on
inclusivity and representation....
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Extending the brand of Hvar
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Luka Mateljan Sustainable Tourism has been shoved aside in favor of quick earnings, leading to
deterioration of the destination.This research was conducted to find out if people are willing
to visit the Island of Hvar during the winter season, in order to provide wider selection of
activities, as well as improving the quality of life for the residents of the Island! Eighty
Seven participants were surveyed to help best determine future plans for the destination
itself!
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