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Is Technology Stealing Our Jobs?
 The Impact of the Fourth Industrial Revolution on the Hotel
 Industry Workforce
Is Technology Stealing Our Jobs? The Impact of the Fourth Industrial Revolution on the Hotel Industry Workforce
Andrea Kecić
The recent technological advancements have had everyone in awe of the fast development and benefits they bring along. However, they have also started a heated conversation among scholars, companies and employees who are concerned about what changes this Fourth Industrial Revolution is going to bring, and how it will affect the workplace. Through examining the history of automation, existing HR challenges in the modern era, current technological implementation and the skill demand in...
Key Characteristics of Successful Influencers and Use of Influencers as A Promotional Tool for Brands
Key Characteristics of Successful Influencers and Use of Influencers as A Promotional Tool for Brands
Anamaria Andričić
This paper investigated what were the categories of influencers that existed as well as what were the connections of certain characteristics with the number of followers and different types of content posted. Finally, the paper recommended types of influencers that were appealing for brands to work with. This paper found out that number of followers was not crucial when it comes to reliability and influence levels of influencers. On the other hand, things that were measured like integrity...
Key Factors Influencing Employee Retention and Motivation in the Hospitality Industry
Key Factors Influencing Employee Retention and Motivation in the Hospitality Industry
Đivo Masar
The goal of this research was to test if monetary incentives are the best way to motivate people in Dubrovnik, whether they would perform better and be more satisfied with their work if money was given as a reward. In order to test this the experimenter used a modified experiment preformed by Dan Pink in order to design the experiment suitable in this scenario. Results of the experiment have shown that despite money seeming to be a good motivator certain unseen factors proved to be more...
LABOR	MARKET	AND	HR	CHALLENGES	IN	
 NAUTICAL	TOURISM
LABOR MARKET AND HR CHALLENGES IN NAUTICAL TOURISM
Marija Knego
Croatia is well known for its numerous natural beauties and tourists coming to have summer vacations at the Adriatic coast. Croatia, together with Greece is a leader in the charter domain, therefore it is important for both countries to stay competitive in the market. Due to high seasonality in Croatia, it is difficult for most service providers to find quality employees, therefore this research investigates the HR challenges in charter companies of nautical tourism. An online...
Lesson Learned: The Success Story of Zagreb Christmas Market! How Can We Make It
 Sustainable?
Lesson Learned: The Success Story of Zagreb Christmas Market! How Can We Make It Sustainable?
Marko Sporiš
This paper summarizes the challenges of making special event tourism sustainable. The importance of special events tourism has already been proven by numerous authors, yet without clear instruction on how to convert them into sustainable. The research has proven that specific factors such as price or location could affect the creation of loyal customers. Therefore, an inquiry about Zagreb market segments has been analyzed through the online observation technique. Further, this paper...
Light Design practices in Dubrovnik Restaurants
Light Design practices in Dubrovnik Restaurants
Dino Novak
The goal of this research was to determine what are some of the practices when it comes to light design in Dubrovnik Based restaurants. Observation method was used as part of this project in order to create a matrix of different value which was later used as a primary tool for developing results. Restaurants were categorized into three different categories, fine dining restaurants, casual dining restaurants, and modern fast food restaurants in order to be able to compare observed data...
Local people’s reaction to Formula 1
 Influence of local population on the development of Formula 1 in Dubrovnik
Local people’s reaction to Formula 1 Influence of local population on the development of Formula 1 in Dubrovnik
Nikola Ljubić
This Project is based on researching local opinion on Formula 1. The research is focused on obtaining data from the local people in order to observe the reaction of the people and how to introduce F1 as possible event for Dubrovnik.
Logistics and Supply Chain for Dubrovnik Restaurants
Logistics and Supply Chain for Dubrovnik Restaurants
Filip Baković
Aim of this study is to show the importance of the supply chain for Dubrovnik restaurants but also to point out some potential problems that can occur and that are happening during the transportation of the food and beverage. During the season there is a huge demand all over the country and it is important to have good chain of supply to make sure that the restaurant will get their food and beverage in time. Because of that the purpose of this paper is to understand the function...
Maintaining a Competitive Advantage in Season-Oriented Tourist Destinations
Maintaining a Competitive Advantage in Season-Oriented Tourist Destinations
Emin Bećović
Maintaining competitive advantage in an industry as competitive as the restaurant industry is a challenge itself. In addition, restaurants located in highly seasonal tourist destinations face a unique set of challenges that make maintaining competitive advantage even harder. This paper investigates the impact that new entrants, technology and innovation have on maintaining competitive advantage. A questionnaire was distributed to 30 restaurant owners and managers from Bar, Montenegro....
Makarska Riviera as a Destination; Comparison of opinions between tourists and locals
Makarska Riviera as a Destination; Comparison of opinions between tourists and locals
Ivan Braić Ivanac
Due to the increase of global traveling trends, for a world‟s destinations it became a necessity to differentiate on the market. In the last years tourism industry in Croatia has been expanding. Due to that there is a lack of research done on this topic in Croatia; the purpose of this paper is to assess the following key issues: Quality of Makarska Riviera as a destination and Motivational factors of guests in Makarska Riviera for choosing it as a destination. Paper based...
Medieval Festival Dubrovnik
Medieval Festival Dubrovnik
Elena Burgin
Heritage tourism is becoming more and more in demand for the tourists who are expecting a more authentic experience in their destination. Dubrovnik’s rich cultural and historical heritage makes it a viable location for the implementation of a medieval festival. A medieval festival in Dubrovnik would thus provide benefits to both tourists and hosts. The issues with organizing any kind of a manifestation are related to audience engagement and stakeholders’ cost/benefits. A viability...
My Manager is Emotionally Intelligent, so what? – Influence of EI on Job Satisfaction
My Manager is Emotionally Intelligent, so what? – Influence of EI on Job Satisfaction
Arijana Čemeljić
The concept of emotional intelligence has gained importance over the past years. Within the hospitality industry, this concept is often related to effective leadership, in a way that emotionally intelligent managers create more positive work environments, thus affecting employee job satisfaction. The purpose of this research was to examine the correlation of perceived emotional intelligence and millennial job satisfaction. Through a questionnaire based method and 56 participants, the...

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