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Is Technology Stealing Our Jobs?
The Impact of the Fourth Industrial Revolution on the Hotel
Industry Workforce
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Andrea Kecić The recent technological advancements have had everyone in awe of the fast development and
benefits they bring along. However, they have also started a heated conversation among scholars,
companies and employees who are concerned about what changes this Fourth Industrial
Revolution is going to bring, and how it will affect the workplace. Through examining the history
of automation, existing HR challenges in the modern era, current technological implementation
and the skill demand in...
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Key Characteristics of Successful Influencers and Use of Influencers as A Promotional Tool for Brands
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Anamaria Andričić This paper investigated what were the categories of influencers that existed as well as what were the connections of certain characteristics with the number of followers and different types of content posted. Finally, the paper recommended types of influencers that were appealing for brands to work with.
This paper found out that number of followers was not crucial when it comes to reliability and influence levels of influencers. On the other hand, things that were measured like integrity...
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Key Factors Influencing Employee Retention and Motivation in the Hospitality Industry
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Đivo Masar The goal of this research was to test if monetary incentives are the best way to motivate people
in Dubrovnik, whether they would perform better and be more satisfied with their work if
money was given as a reward. In order to test this the experimenter used a modified
experiment preformed by Dan Pink in order to design the experiment suitable in this scenario.
Results of the experiment have shown that despite money seeming to be a good motivator
certain unseen factors proved to be more...
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LABOR MARKET AND HR CHALLENGES IN
NAUTICAL TOURISM
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Marija Knego Croatia is well known for its numerous natural beauties and tourists coming to have
summer vacations at the Adriatic coast. Croatia, together with Greece is a leader in the charter
domain, therefore it is important for both countries to stay competitive in the market.
Due to high seasonality in Croatia, it is difficult for most service providers to find quality
employees, therefore this research investigates the HR challenges in charter companies of
nautical tourism. An online...
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Lesson Learned: The Success Story of Zagreb Christmas Market! How Can We Make It
Sustainable?
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Marko Sporiš This paper summarizes the challenges of making special event tourism sustainable. The
importance of special events tourism has already been proven by numerous authors, yet
without clear instruction on how to convert them into sustainable. The research has proven
that specific factors such as price or location could affect the creation of loyal customers.
Therefore, an inquiry about Zagreb market segments has been analyzed through the online
observation technique. Further, this paper...
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Light Design practices in Dubrovnik Restaurants
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Dino Novak The goal of this research was to determine what are some of the practices when it comes to light
design in Dubrovnik Based restaurants. Observation method was used as part of this project in
order to create a matrix of different value which was later used as a primary tool for developing
results. Restaurants were categorized into three different categories, fine dining restaurants,
casual dining restaurants, and modern fast food restaurants in order to be able to compare
observed data...
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Logistics and Supply Chain for Dubrovnik Restaurants
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Filip Baković Aim of this study is to show the importance of the supply chain for Dubrovnik restaurants but
also to point out some potential problems that can occur and that are happening during the
transportation of the food and beverage. During the season there is a huge demand all over the
country and it is important to have good chain of supply to make sure that the restaurant will get
their food and beverage in time. Because of that the purpose of this paper is to understand the
function...
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Maintaining a Competitive Advantage in Season-Oriented Tourist Destinations
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Emin Bećović Maintaining competitive advantage in an industry as competitive as the restaurant industry is a
challenge itself. In addition, restaurants located in highly seasonal tourist destinations face a
unique set of challenges that make maintaining competitive advantage even harder. This paper
investigates the impact that new entrants, technology and innovation have on maintaining
competitive advantage. A questionnaire was distributed to 30 restaurant owners and managers
from Bar, Montenegro....
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Makarska Riviera as a Destination; Comparison of opinions between tourists and locals
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Ivan Braić Ivanac Due to the increase of global traveling trends, for a world‟s destinations it became a necessity to
differentiate on the market. In the last years tourism industry in Croatia has been expanding. Due
to that there is a lack of research done on this topic in Croatia; the purpose of this paper is to
assess the following key issues: Quality of Makarska Riviera as a destination and Motivational
factors of guests in Makarska Riviera for choosing it as a destination.
Paper based...
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Medieval Festival Dubrovnik
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Elena Burgin Heritage tourism is becoming more and more in demand for the tourists who are expecting a more authentic experience in their destination. Dubrovnik’s rich cultural and historical heritage makes it a viable location for the implementation of a medieval festival. A medieval festival in Dubrovnik would thus provide benefits to both tourists and hosts. The issues with organizing any kind of a manifestation are related to audience engagement and stakeholders’ cost/benefits. A viability...
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My Manager is Emotionally Intelligent, so what? – Influence of EI on Job Satisfaction
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Arijana Čemeljić The concept of emotional intelligence has gained importance over the past years. Within the
hospitality industry, this concept is often related to effective leadership, in a way that emotionally
intelligent managers create more positive work environments, thus affecting employee job
satisfaction. The purpose of this research was to examine the correlation of perceived emotional
intelligence and millennial job satisfaction. Through a questionnaire based method and 56
participants, the...
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